The lender has cut rates on its two-year product transfer range for existing customers.

Simon Jackson, managing director of SDL Surveying, says there are some optimistic predictions for 2025, which could help bring us back to a more competitive remortgage market.

Demand for an outside the box approach from lenders has been a common thread throughout the survey, with many brokers looking for greater storybook lending. 

Selected 85% and 90% LTV two and five-year fixed rates have increased by up to 0.15%. 

The AI chatbot answers criteria queries instantly from internal staff, brokers and customers.

The lowest rate on offer is now a five-year fixed rate remortgage at 4.17%.

The lender has also holding rates across the range.

The new criteria enhancements cover residential and buy-to-let applications.

The improvement enables customers to purchase a property below market value. 

The lender now has six BDMs across England and Wales.